Legal notice

Legal Notice

Last Updated: August 13, 2026

This Legal Notice provides important information regarding the ownership and operation of the ALVCASE online store, operated by ALVEQUE LTD.

By accessing or using our website, you acknowledge the information and conditions set out in this Legal Notice.

1. Business Information

Store Name: ALVCASE
Legal Company Name: ALVEQUE LTD
Business Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: info@alvequeltd.xyz
Telephone: +44 2076002722
Country: United Kingdom

ALVCASE is an online retail store specialising in phone cases and related mobile accessories.

2. Website Operator

The ALVCASE online store is operated by ALVEQUE LTD.

Our e-commerce store is powered by Shopify, which provides the technology and infrastructure used to operate our online store.

For questions regarding ALVCASE products, orders, payments, shipping, returns, or other customer-service matters, please contact us directly using the details provided above.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, compatibility information, prices, colours, and other information displayed on our website are accurate.

However, slight differences may occur due to:

Screen and display settings
Lighting and photography
Manufacturing variations
Product updates
Packaging changes

Customers should carefully check the selected phone model, colour, design, and other product options before completing an order.

4. Phone Case Compatibility

Our phone cases are designed for specific phone models.

Cases designed for different models may vary in dimensions, camera openings, button positions, speaker openings, and charging-port alignment.

Customers should verify the exact phone model before purchasing.

If you receive an incorrect product due to an error on our part, your rights under our Return and Refund Policy and applicable consumer law remain unaffected.

5. Intellectual Property

Unless otherwise stated, content owned by ALVEQUE LTD or licensed for use by us, including our original:

ALVCASE branding
Logos
Website text
Graphics
Layout
Product photography
Promotional materials

may be protected by copyright, trademark, and other intellectual property laws.

Such content may not be copied, reproduced, republished, distributed, modified, or commercially exploited without appropriate permission, except where permitted by law.

Any third-party trademarks, product names, device names, artwork, characters, or other intellectual property remain the property of their respective owners.

6. Third-Party Trademarks

References to third-party brands or device models are used where reasonably necessary to describe product compatibility.

For example, references to iPhone are intended to help customers identify compatible phone models.

Unless expressly stated otherwise, ALVCASE and ALVEQUE LTD are independent retailers and are not claiming sponsorship, endorsement, or affiliation with third-party device manufacturers merely because compatibility information is provided.

7. Website Availability

We aim to keep our website accessible and operating reliably.

However, we cannot guarantee uninterrupted or error-free access at all times. Temporary interruptions may occur because of:

Website maintenance
Software updates
Server problems
Internet disruptions
Security measures
Circumstances outside our reasonable control

We may update, modify, suspend, or discontinue parts of our website where reasonably necessary.

8. External Links

Our website may contain links to websites, platforms, or services operated by independent third parties.

We are not responsible for the availability, content, security, or privacy practices of independent third-party websites.

Customers should review the applicable terms and privacy policies before using third-party services.

9. Pricing and Errors

We take reasonable care to ensure that pricing and product information displayed on our website is accurate.

If an obvious pricing, technical, or product-information error occurs, we reserve the right to correct the information and take appropriate action regarding affected orders, subject to applicable UK consumer law.

If an affected order must be cancelled after payment has been collected, an appropriate refund will be issued.

10. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

Nothing on this website is intended to restrict statutory rights available to consumers under applicable UK law.

To the extent permitted by law, we are not responsible for losses resulting solely from misuse of our products, unauthorised modification, or failure to follow relevant product information.

11. Privacy and Personal Information

Personal information collected through the ALVCASE store is handled in accordance with our Privacy Policy and applicable data protection legislation.

Customers may contact us at info@alvequeltd.xyz with questions regarding their personal information.

12. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or replace mandatory rights available to consumers under applicable UK law.

Depending on the circumstances, relevant legislation may include the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and applicable UK data protection legislation.