Contact Us
Welcome to ZELCASE. We are committed to providing friendly, reliable, and professional customer service before and after every purchase.
Whether you have questions about our phone cases, phone stands, compatibility, orders, shipping, returns, or after-sales support, our team is ready to assist you.
How We Can Help
Please contact us if you need assistance with:
- Product information
- Phone model compatibility
- Phone cases and phone stands
- Order status and tracking
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect products
- Warranty and after-sales support
- Business or wholesale inquiries
- General customer service
Contact Details
Store Name: ZELCASE
Company: ZELVRA LTD
Contact Person: Mihai Alexandru Tiru
Address:
27 Old Gloucester Street
London, United Kingdom
WC1N 3AX
Phone:
+44 2038163434
Email:
shopify@zelvraltd.com
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT/BST)
Saturday: 10:00 AM – 4:00 PM (GMT/BST)
Sunday & Public Holidays: Closed
We aim to respond to customer inquiries within 24 business hours.
Order Support
When contacting us about an existing order, please provide:
- Your full name
- Order number
- Product name
- A brief description of your question or issue
- Photos or videos if the product is damaged or defective
Providing these details will help us resolve your request as quickly as possible.
Thank you for choosing ZELCASE. We appreciate your business and look forward to assisting you.